Posts Tagged ‘NVC’

David Brooks op-ed “The Limits of Empathy”

October 1st, 2011

New York Times columnist David Brooks wrote and op-ed yesterday entitled  ”The Limits of Empathy.”

In his article, Mr. Brooks points out that empathy alone is not enough to move people to moral action, epecially if there’s a personal cost involved. He goes on to write:

Nobody is against empathy. Nonetheless, it’s insufficient. These days empathy has become a shortcut. It has become a way to experience delicious moral emotions without confronting the weaknesses in our nature that prevent us from actually acting upon them. It has become a way to experience the illusion of moral progress without having to do the nasty work of making moral judgments. In a culture that is inarticulate about moral categories and touchy about giving offense, teaching empathy is a safe way for schools and other institutions to seem virtuous without risking controversy or hurting anybody’s feelings.

Empathy is a process of opening oneself to deeply hear another person from their perspective. Empathy by itself does not contain an entire moral system upon which to operate one’s life. And very importantly, empathizing with others does not mean I agree with or condone their actions.  If people are using empathy to avoid confronting moral weakness, I would suggest they are misapplying empathy or even practicing something else. My experience is that empathy takes us to the heart of our deepest vulnerabilities, empathy does not avoid anything true.

Nonetheless, by itself empathy does not necessarily compel us to moral action. There exists however, a system of communication that integrates empathy with clear concrete observation, honest expression and taking action on our deepest values. It’s called Nonviolent Communication or NVC.

I recommend this book: Nonviolent Communication: A Language of Life

Also, you can get introductions to NVC from the NVC Academy:

Practical Skills for Successful Communication

Introduction to Nonviolent Communication

The Basics of Nonviolent Communication (NVC)

Incidentally, I would argue with Mr. Brooks’ contention that nobody is against empathy. Perhaps he missed viewing the confirmation hearings for Justice Sotomayor.

Empathy Quote: Marshall Rosenberg

May 1st, 2010

Marshall Rosenberg“Empathy is a respectful understanding of what others are experiencing.  Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling.  Empathy, however, calls upon us to empty our mind and listen to others with our whole being.

In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.  Then we may wish to reflect back, paraphrasing what we have understood.  We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.

We need empathy to give empathy.  When we sense ourselves being defensive or unable to empathize, we need to (A) stop, breathe, give ourselves empathy, (B) screamed nonviolently, or (C) take time out.”

—Marshall Rosenberg

Bring Empathy & Collaboration into the Workplace

January 25th, 2010

As a workplace veteran with decades of experience in the corporate workpspace, I admit I’ve often thought it nearly impossible to bring empathy and genuine cooperation into that environment, when the focus is always on getting the job done, seemingly, without consideration for how we feel about.  Three certified trainers of nonviolent communication would like to show us how we can be more empathic and collaborative, and, get this: we can be more effective too!

Making Collaboration Real: Connection and Effectiveness in the Workplace Using Nonviolent Communication

A Telephone Course (Telecourse) with CNVC Certified Trainers Miki Kashtan from Oakland, California, Martha Lasley from Troy, Pennsylvania, USA, and François Beausoleil from Waterville, Quebec, Canada

In this 3-session telecourse you will learn to:

  • Bring authenticity and presence to your work without appearing “touchy-feely”
  • Support others in seeing the value of relationships and connection for achieving effectiveness
  • Distinguish between using NVC in the workplace and talking about NVC in the workplace

This telecourse is for you if you are a:

  • Change agent working within to make your organization more collaborative
  • Consultant or coach supporting personal and organization development
  • NVC trainer facilitating better communication in organizations

Read more… 

Four Ways to Hear any Message

January 22nd, 2010

Certified Nonviolent Communication Trainer Kelly Bryson demonstrates four possible ways to interpret any message, two of which impede empathy, while the other two facilitate empathy.

The Tao of Empathy: Practicing the Presence of Empathy and Four Elements of Empathic Connection

January 11th, 2010

“The Chinese philosopher Chuang-Tzu stated that true empathy requires listening with the whole being: ‘… it demands the emptiness of all the faculties. And when the faculties are empty, then the whole being listens. There is then a direct grasp of what is right there before you that can never be heard with the ear or understood with the mind.’”
—Excerpt from Nonviolent Communication: A Language of Life

In this telecourse recording, John Kinyon offers an overview and practice with 4 elements of empathy – presence, understanding/meaning, need language, and deepening into needs.

The focus of this recording is learning the presence of empathy and allowing the words of empathic reflection to flow naturally and simply from presence. This can happen when there is an “emptiness of the faculties” and listening with one’s “whole being.” You will also learn about giving people understanding in natural language before moving into translating and connecting to need language.

Sample

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“Empathy as a Way of Being” Retreat

January 9th, 2010

“Empathy As A Way Of Being”: Four Transformative Days of Learning to Live a  More Compassionate Life

mary-mackenzie-21A Peaceful Living 4-Day Intermediate Retreat  with Mary Mackenzie 

January 29 – February 1, 2010 
Namaste Retreat Home, Laguna Beach, CA

Empathy As a Way of Being: An Intermediate Level Retreat designed to facilitate deep growth and transformation.

  • Experience a deepening in your empathy process, taking it to the next level.
  • Increase self-compassion through self-empathy.
  • Find out what prevents you from giving empathy and learn ways to clarify your choices in such moments.
  • Enhance your skills for empathic connection.
  • Explore street empathy for natural flow in your connections. 

Mary Mackenzie, M.A., is the Executive Director, Flagstaff Center for Compassionate Communication, Co-founder NVC Academy, CNVC Certified Trainer, Mediator and Author.

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Transforming Children’s Anger

January 5th, 2010

Inbal Kashtan Explores How Empathic Connection Can Reduce Sibling Rivalry and Family Conflicts

What parent has not experienced a surge of protectiveness when your older child hurts their younger sibling? Our cultural training calls on us to immediately take two roles: the judge, determining who did what wrong and what the consequences will be, and the police officer, enforcing the consequences. These are thankless jobs that usually result in frustration, resentment, pain, and separation between parent and child and between the children themselves. Sadly, our actions do not really contribute to our deepest yearnings: peace, connection, trust and love in our homes.

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