Posts Tagged ‘workplace’

Empathy and Authenticity in the Workplace (part 2 of 3)

May 2nd, 2010

Miki KashtanMiki Kashtan leads workshops and intensive retreats in Nonviolent Communication and offers mediation, meeting facilitation, coaching, and training for organizations throughout the United States and in Japan, Europe, Brazil, and Africa. She supported the US Department of Peace campaign with monthly conference calls between 2005 and 2009.  From Miki Kashtan’s Blog, The Fearless Heart:

In the workplace, as in the home and elsewhere, many people forget about including themselves when it comes to connection. I have already written (April 16) about how leaving ourselves out can lead to resentment. How does this apply in the workplace?

Including yourself means bringing your opinions and visions when you have them, even when there may be disagreement. It also means being willing to say no when you are being asked for something that will not work for you. In addition, if you really want to bring yourself fully into the picture, you will need to learn to ask for what you want.

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Empathy and Authenticity in the Workplace (part 1 of 3)

April 25th, 2010

Miki KashtanMiki Kashtan leads workshops and intensive retreats in Nonviolent Communication and offers mediation, meeting facilitation, coaching, and training for organizations throughout the United States and in Japan, Europe, Brazil, and Africa. She supported the US Department of Peace campaign with monthly conference calls between 2005 and 2009.  From Miki Kashtan’s Blog, The Fearless Heart:

When I talk with people about Nonviolent Communication and about empathy and authenticity, I often hear skepticism in the form of “Yes, but what about_______.” Frequent candidates for filling in the blank are teenagers that don’t respond to anything; Hitler; very angry people; and workplace situations. It seems many of us are habituated to thinking that empathy and authenticity belong only in some contexts and not others. Today I want to look at the workplace context, because so many of us are at work more of our awake time than anywhere else.

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Bring Empathy & Collaboration into the Workplace

January 25th, 2010

As a workplace veteran with decades of experience in the corporate workpspace, I admit I’ve often thought it nearly impossible to bring empathy and genuine cooperation into that environment, when the focus is always on getting the job done, seemingly, without consideration for how we feel about.  Three certified trainers of nonviolent communication would like to show us how we can be more empathic and collaborative, and, get this: we can be more effective too!

Making Collaboration Real: Connection and Effectiveness in the Workplace Using Nonviolent Communication

A Telephone Course (Telecourse) with CNVC Certified Trainers Miki Kashtan from Oakland, California, Martha Lasley from Troy, Pennsylvania, USA, and François Beausoleil from Waterville, Quebec, Canada

In this 3-session telecourse you will learn to:

  • Bring authenticity and presence to your work without appearing “touchy-feely”
  • Support others in seeing the value of relationships and connection for achieving effectiveness
  • Distinguish between using NVC in the workplace and talking about NVC in the workplace

This telecourse is for you if you are a:

  • Change agent working within to make your organization more collaborative
  • Consultant or coach supporting personal and organization development
  • NVC trainer facilitating better communication in organizations

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Organizational Empathy

December 8th, 2009

An excerpt from Larry Marturano’s blog on inContext, more anecdotal substantiation for the value of empathy in business organizations:

The big lesson for me was that to cross organizational boundaries, I needed to encourage my researchers to truly understand – to empathize – with the way other departments thought, acted and worked.  Lending people out to other groups turned out to be a happily coincidental way to develop organizational empathy in my team.  It wasn’t just about the bribe – it turned out to be about changing the culture of my own organization.

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Empathy: Does It Belong in the Workplace?

September 23rd, 2009

Orloff150In Dr. Judith Orloff‘s book, Emotional Freedom: Liberate Yourself from Negative Emotions and Transform Your Life, she discusses the benefits – and dangers — of being empathic in the workplace. Here, we talk with her about how to best harness empathy for personal and professional success.

Why does empathy belong in the workplace?

In the book Emotional Freedom, my message is that empathy is the most beautiful quality in human nature. It means that you can put yourself in someone else’s shoes. It’s about having a gut feeling and intuition for how to communicate with others.

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